Shipping policy
- At TOYLOOO, we are committed to delivering your orders quickly, safely, and with great care. Please read our shipping terms carefully before placing your order.
- Orders are usually dispatched within 1โ3 working days (excluding Sundays & public holidays).
- Most orders are delivered within 5โ7 working days across India.
- We do not offer international shipping at the moment.
- Delivery timelines may vary due to:
- Weather conditions
- Political disruptions, strikes, or lockdowns
- Natural calamities
- Any unforeseen events
- In case of delays, we will notify you via your registered email or mobile number.
Shipping Charges
- FREE standard shipping on all products.
- Express Delivery: โน99 per order (non-refundable).
- Prices shown are inclusive of all taxes.
Delivery Partners
- We ship through trusted and reputed logistics companies to ensure your order reaches you in perfect condition.
- Tracking details will be shared via Email & SMS once your order is dispatched.
- You can track your order on the courier partnerโs website or in the โMy Ordersโ section of our website.
Address Accuracy
- Please provide complete and accurate shipping details with landmarks (if any) to avoid delays.
TOYLOOO will not be responsible for failed deliveries due to incorrect or incomplete addresses.
COD / Prepaid
- We offer both Cash on Delivery (COD) and Prepaid options.
- COD availability depends on your PIN code. You can check availability on our website before placing an order.
Failed Delivery Attempts
- Our courier partners will attempt delivery up to 3 times. If unsuccessful, your order may be canceled.
Damaged or Tampered Packages
- If your order arrives damaged or tampered:
- Refuse to accept the package.
- Contact us immediately at +91 8160176463 orย toyloooshop@gmail.com with your Order ID.
- After verification, we will ship a replacement at no extra cost.
Contact Us
- ๐ย Phone: +91 8160176463 (10:00 AM โ 6:00 PM)
๐ง Email:ย toyloooshop@gmail.com