Shipping policy

  • At TOYLOOO, we are committed to delivering your orders quickly, safely, and with great care. Please read our shipping terms carefully before placing your order.
  • Orders are usually dispatched within 1–3 working days (excluding Sundays & public holidays).
  • Most orders are delivered within 5–7 working days across India.
  • We do not offer international shipping at the moment.
  • Delivery timelines may vary due to:
  • Weather conditions
  • Political disruptions, strikes, or lockdowns
  • Natural calamities
  • Any unforeseen events
  • In case of delays, we will notify you via your registered email or mobile number.

Shipping Charges

  • FREE standard shipping on all products.
  • Express Delivery: ₹99 per order (non-refundable).
  • Prices shown are inclusive of all taxes.

Delivery Partners

  • We ship through trusted and reputed logistics companies to ensure your order reaches you in perfect condition.
  • Tracking details will be shared via Email & SMS once your order is dispatched.
  • You can track your order on the courier partner’s website or in the “My Orders” section of our website.

Address Accuracy

  • Please provide complete and accurate shipping details with landmarks (if any) to avoid delays.
    TOYLOOO will not be responsible for failed deliveries due to incorrect or incomplete addresses.

COD / Prepaid

  • We offer both Cash on Delivery (COD) and Prepaid options.
  • COD availability depends on your PIN code. You can check availability on our website before placing an order.

Failed Delivery Attempts

  • Our courier partners will attempt delivery up to 3 times. If unsuccessful, your order may be canceled.

Damaged or Tampered Packages

  • If your order arrives damaged or tampered:
  • Refuse to accept the package.
  • Contact us immediately at +91 8160176463 or toyloooshop@gmail.com with your Order ID.
  • After verification, we will ship a replacement at no extra cost.

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